From our workshop to your hands.

Every piece from The Third Facet is carefully prepared, securely packaged, and fully insured throughout transit. Whether you're purchasing a signature design or creating a custom heirloom, we strive to make the experience as seamless as the jewelry itself.

Production Times

Crafted with intention.

Many of our designs are made to order and crafted specifically for you after your purchase.

• Made-to-order jewelry typically ships within 7–10 business days.
• Custom jewelry and bespoke commissions may require additional production time.
• Estimated completion dates will be provided during your consultation.

Shipping

Securely delivered.

We proudly offer complimentary insured shipping throughout the United States.

• Complimentary insured domestic shipping
• Signature confirmation on fine jewelry shipments
• Discreet, secure packaging
• Tracking information provided once your order ships

At this time, we do not offer international shipping.

Returns

Made just for you.

Because each piece is crafted specifically for you, made-to-order jewelry, custom designs, engraved items, and special orders are considered final sale.

If your order arrives damaged or you believe there is a manufacturing issue, please contact us within 7 days of delivery so we can promptly assist you.

Ring Resizing

Finding the perfect fit.

We offer complimentary resizing on eligible rings within two ring sizes, subject to the design of the piece.

Please contact us before returning any jewelry so we can provide shipping instructions and evaluate the best course of action.

Questions?

We're here to help.

If you have questions about your order, shipping timeline, or a recent purchase, we'd be happy to assist.

Please contact us at hello@thethirdfacet.com.